Text message terms

These terms cover text messages from the Guard Arc program. They apply when a security company adds your mobile number and you request a sign-in code.

Program name

Guard Arc

Who gets texts

Employees and staff of security companies that use Guard Arc.

How you opt in

Your employer adds your mobile number. You confirm by requesting a sign-in code in the Guard Arc app or on the web sign-in page.

When you request that code, you see this wording:

By continuing, you agree to get text messages from Guard Arc, including sign-in codes and shift alerts. Msg & data rates may apply. Msg frequency varies. Reply STOP to opt out, HELP for help. See Terms and Privacy.

What we text

• Sign-in codes
• Open-shift callouts

Shift and schedule notices go to the Guard Arc app and by email.

Guard Arc does not send marketing or promotional texts.

How often

Message frequency varies.

Message and data rates may apply.

How to opt out and get help

Reply STOP to opt out, HELP for help.

Reply STOP to stop later open-shift texts. Reply START to turn those texts back on. Reply HELP for help.

We record STOP, START, and HELP when they arrive, and we send no reply text for those words. STOP stops later open-shift texts. START turns them back on. HELP leaves open-shift texts on or off as they already were.

A sign-in code is still sent when you ask for one. For help, email support@guardarc.com.

Carriers

Mobile phone carriers are not liable for delayed or undelivered messages.

Policies

Read the Privacy Policy and the Terms of Service.

Sample messages

GuardArc code: 482913. Expires in 10 minutes.

GuardArc coverage request [ref:…]. Reply YES or NO. Reply STOP to opt out; HELP for help.

Contact

Dwelbase Inc 8 The Green, Ste B, Dover, DE 19901 support@guardarc.com